EOE-072: QUALITY MANAGEMENT
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L T P
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3 1 0
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UNIT-I
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Quality Concepts:
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Evolution of Quality Control, concept change, TQM
Modern concept, Quality concept in design,
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Review of design, Evolution of proto type.
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3
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Control on Purchased Product
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Procurement of various products, evaluation of
supplies, capacity verification, Development of
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sources, procurement procedure.
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2
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Manufacturing Quality
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Methods and techniques for manufacture, inspection and
control of product, quality in sales and
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services, guarantee, analysis of claims.
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5
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UNIT-II
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Quality Management
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Organization structure and design, quality function,
decentralization, designing and fitting,
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organization for different type products and company,
economics of quality value and
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contribution, quality cost, optimizing quality cost,
seduction program.
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3
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Human Factor in quality
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(10)
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Attitude of top management, cooperation of groups,
operators attitude, responsibility, causes of
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apparatus error and corrective methods.
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2
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UNIT-III
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Control Charts
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Theory of control charts, measurement range,
construction and analysis of R charts, process
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capability study, use of control charts.
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5
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Attributes of Control Chart
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Defects, construction and analysis of charts,
improvement by control chart, variable sample size,
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construction and analysis of C charts.
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5
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UNIT -IV
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Defects diagnosis and prevention defect study,
identification and analysis of defects, correcting
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measure, factors affecting reliability, MTTF,
calculation of reliability, building reliability in the
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product, evaluation of reliability, interpretation of
test results, reliability control, maintainability,
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zero defects, quality circle.
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8
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UNIT –V
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ISO-9000 and its concept of Quality Management
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ISO 9000 series, Taguchi method, JIT in some details.
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7
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Text / Reference Books:
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1. Lt. Gen. H.
Lal, “Total Quality Management”, Eastern Limited, 1990.
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2. Greg Bounds,
“Beyond Total Quality Management”, McGraw Hill, 1994.
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3. Menon,
H.G, “TQM in New Product manufacturing”, McGraw Hill 1992
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